Confidence-Plus Service
Comprehensive Network Audit
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Our comprehensive review will examine the status of your current network environment to determine if there are any present issues that require correction prior to the Confidence-Plus™ Service engagement. We will send a senior technician to your office who will conduct a thorough assessment of your network. Upon completion we will be able to:
- Pinpoint any exposure or risk to potential lapses in security, data backup, power outages, and system down-time.
- Outline a powerful and comprehensive line of defense against even the most evasive and deadly computer viruses, hackers, and spam for your specific network.
- Recommend ways to speed up your entire computer network while cutting costs on your Internet Service bill, e-mail, and possibly even your phone bill!
- Create Initial Network Documentation (that’s basically a blueprint or index of your entire network). This document allows any technician to know exactly how your network is configured at a glance, saving you precious consulting time trying to figure out what’s under the hood. Most firms charge over $1,000 for this service alone, but we’ll do it for FREE.
We will also provide you with a detailed written report in plain English that outlines where you are at high risk for viruses, down-time, or other problems, and how we can eliminate those risks with our Confidence-Plus Service.
The following areas will be checked:
- Active directory/file replication service configuration
- DNS configuration
- Email configuration including Internet domain configuration
- Microsoft Office versions and compatibility issues
- Server hardware capacity, utilization and performance
- Backup system configuration and functionality
- Networking infrastructure configuration/equipment
- Server and workstation patch and service pack status
- Terminal services/Citrix configuration
- Inter-office network connectivity
- Internet and remote access configuration
- Firewall configuration
- Firewall firmware status
- Discuss mission critical applications availability and data security requirements
Review company policies on information security:
- Password administration
- E-mail usage and archiving
- Storage of company confidential information
- Network administration
Physical environment review:
- Network Connections
- Server storage and location
- Environmental considerations for servers, routers, firewalls & switches
Following the assessment, ATSG will provide a report detailing the following:
- Estimate for correcting any existing configuration/hardware issues required for the Confidence-Plus Service engagement
- Detailed inventory report of current server and workstation hardware and software
- Any optional network recommendations
- Wireless networking configuration (if applicable)
- Virus software status and configuration
- Identification of software products which may cause network support or performance issues
Servicing the IT Network Needs of the Greater Baltimore, Maryland and Washington, DC Metro Area
