Managed Services

When it comes to IT efficiency, DP Solutions can help. As a Microsoft Gold Certified Partner, we specialize in Managed Network Services – the implementation and support of your computer network. Our certified technicians use state-of-the-art tools to monitor client networks and manage service requests.

DP Solutions offers a variety of IT service levels to meet your needs:

Confidence-Plus™ Managed Network Services

DP Solutions’ Confidence-Plus™ offering is an affordable, proactive network management and support service. With this service you receive a comprehensive, proactive, guaranteed maintenance plan that keeps your critical computer networks running consistently and at high performance levels.

Using advanced processes, tools and methodologies, we keep your systems up, running and available. Our "Best Practices" approach has been developed through many years of experience, allowing us to deliver superior services to match your needs. We are so confident in our Confidence-Plus™ service that we back it up with a powerful guarantee.*

*If your system goes down, or you get a virus, we will fix it for free!

Learn More about Confidence-Plus™

Ad Hoc or Block Time Support Services

A block time agreement allows you to purchase support services in increments of 25 hours or more at a discounted hourly rate. The larger the block of time purchased, the greater the discount. DP Solutions’ certified technicians are available to assist with:

Block time customers can request support services on-line and can easily view the status of service requests from their desktops.

Learn More about Hourly Support Services

Emergency Network Support

Our Help Desk staff is available at 410.720.1220 to assist with the quick resolution of any network or desktop problem. If necessary, we will immediately dispatch a technician to your office to resolve the issue.

Contact us for more information.