How it Works
How Confidence-PlusTM Service Works
Request a 27-Point Network Assessment
1. Implementation of Confidence-Plus™ starts with an assessment of your computer network. 
2. We make necessary improvements to ensure smooth, continuous operations, followed by proactive monitoring of your critical processes and resources.
3. Network monitoring software recognizes and automatically logs any problems and notifies our technical staff immediately through our comprehensive trouble ticket system.
4. Users can review their open ticket statuses and request services using a secure web portal.
5. Daily, weekly and monthly IT tasks are automated and scheduled to ensure that all tasks are completed and reported consistently without fail. As the tasks run, valuable data is gathered to spot trends and patterns which can be used to plan system changes or enhancements.
6. Using information gathered from the monitoring and tracking data, we meet with you periodically to review the performance of your network and computers, assess up-coming business needs, and recommend additional improvements or upgrades.
<< Back to Confidence-Plus Overview
Contact us for more information.