Many businesses and government organizations have requirements for performing formal inspections as part of their ongoing quality assurance and compliance monitoring processes. In most cases inspectors utilize paper forms to capture and report inspection results. The forms are then sent to a central repository where the data may be entered into computers and the actual forms filed as part of a permanent record. Subsequent follow-up activities are then scheduled and performed by other members of the mobile workforce. Then the process repeats itself. Additionally, coordination, and management of inspectors and other workers operating in the field is difficult. Timely communications and access to critical up to date information is essential for maximizing productivity of the entire field force.

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The Solution

BlackBerry® wireless technology from Research In Motion (RIM) and ATSG's Wireless Inspection manager solve this problem. The wireless Inspection Manager is quickly configured to support your business process and provide the following Functions:

• Wireless Dispatch – Assign tasks to remote workers. Managers send assignment instructions, critical information and specific forms to workers in the field.
• Wireless Data Capture – Reduce or eliminate paperwork. Inspectors use their handheld device to complete inspection forms. Checkboxes, radio buttons, and dropdown selection lists minimize keying of data and maximize accuracy. Then, results are wirelessly transmitted to the central server for processing, reporting and follow-up.
• Wireless Inquiry – Eliminate time lost obtaining needed information in the field. Inspectors and remote workers immediately access past inspection reports and specification documents by querying back-office databases.
• Management Reporting – Improve and ensure effective operations. Managers use timely reports to manage field operations. Inspection results are stored in a relational database for summary level analysis and detail reporting. Custom reports are generated providing valuable information.

How ATSG delivers Custom Inspection Application

After discussing your business requirements, ATSG will provide a final estimate of time and cost. Upon your acceptance ATSG will tailor the Wireless Inspection Manager Application to fit your inspection process. Depending on your organization's needs, the application may be ready for production implementation in less than a month.

Requirements Definition

ATSG will work with your organization to understand and define your wireless inspection requirements.

Customization

ATSG will customize The Wireless Inspection Manager Application by:

• Generating specific forms for completing inspections using BlackBerry
• Tailoring workstation screens for the dispatcher
• Tailoring the Inspection database
• Generating custom management reports
• Integrate the application with existing systems and databases

Implementation

ATSG supports your implementation by providing:

• Documentation
• User and technical training
• Technical support
• Hosting services and software maintenance services

Sample Inspection and Data Collection Application:

Erosion/ Storm Water Control

Why ATSG?

ATSG has been providing Information Technology solutions for over 12 years and is a BlackBerry Alliance Member, a GSA Information Technology Contract Holder, and a Flowfinity authorized developer and distributor . Flowfinity software is available from ATSG through the GSA Schedule. ATSG consultants have expertise building applications for the BlackBerry platform using the Flowfinity product suite, as well as years of expertise in large information technology environments. ATSG rapidly deploys BlackBerry solutions within large, medium and small IT infrastructures. We leverage BlackBerry technology to implement wireless applications designed to meet the business needs of mobile government workers.

ATSG also assists with infrastructure deployment for helpdesk, network management, technical support, security, performance management, change management, application development, testing, backup, and contingency planning.

Moving Forward

ATSG will schedule a brief meeting with your management team to better understand your needs and environment, and answer any questions about how the Wireless Inspection Manager will meet you needs quickly and affordably.

For more information contact us at 410.654.9595 or email us here.

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